Last updated November, 2024

This Privacy Policy for Huizhou Daya Bay Chao Ying industrial Co., Ltd. (“we.” “us.” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://www.topcydoll.com/, or any website of ours that links to this Privacy Policy.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at service@topcydoll.com.

1. What information do we collect?

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following your names, emails, usernames, passwords and phone number.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity like your name or contact information) but may include your usage information, such as your Internet Protocol (IP) address, browser, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

2. How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To fulfill and manage your orders. We may process your information to full and manage your orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest such as to prevent harm.

3. What legal bases do we rely on to process your personal information?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent to comply with laws, to provide you with services to enter into or fulfill our contractual obligations. to protect your rights, or to fulfill our legitimate business interests.

4. Do we use cookies?

Yes, we use cookies and similar technologies when you interact with our Services. We use cookies and similar technologies on our web sites to improve performance and make your experience better. No personally identifiable information is linked to enabling use of cookies, and the cookie is terminated upon closing the browser until the user returns to the site.

5. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk, You should only access the Services within a secure environment.

7. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age.

8. Do we make updates to this notice?

Yes, we may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. How can you contact us about this notice?

If you have questions or comments about this policy, you can email us at service@topcydoll.com or contact us through other methods, click here to get more contacts: https://www.topcydoll.com/contact/