FAQs

Last updated November, 2024

1. What kinds of materials does TOP-CYDOLL use for production?

TOP-CYDOLL uses the high-quality materials (Platinum Silicone Material and Premium TPE Material) to produce sex dolls. We offer full silicone dolls and TPE body & silicone head hybrid dolls.

2. What are the differences of silicone and TPE?

Silicone and TPE are two of the most common materials used to make sex dolls, and both of them feel comfortable and realistic. Because of these two material’s different costs, silicone doll is always much more expensive than TPE dolls.

Silicone dolls are more durable and resistant to wear and tear. Full silicone dolls are easier to clean and less likely to retain odors than TPE dolls. Silicone dolls also tend to be much more realistic in appearance and feel, as the material has a firmness that is similar to real human skin. Silicone dolls are also very resistant to heat. If customers have high demands on realism, then silicone doll is the better option for them.

TPE dolls (TOP-CYDOLL only provides silicone head and TPE body, called hybrid dolls), are much softer and more pliable. TPE dolls have excellent flexible and can easily pose different sexual positions and TPE dolls are much more affordable. However, TPE dolls have poor resistance to tearing and high temperatures. If customers prefer to softness and flexibility, with a limited budget, then TPE dolls are the better option for them.

3. How many heads and bodies does TOP-CYDOLL provide?

So far, we have 8 different types of heads and 6 bodies, including chubby/curvy type, slim type, real skin textured type; MILF head, Asian head, cute head and so on. More and more heads and bodies are on the way, if you have any good suggestions, please contact us: service@topcydoll.com.

4. What configurations does TOP-CYDOLL have?

  • Materials: Silicone or TPE, Ultra-soft silicone, S-TPE.
  • Skin tone: natural, light tan, tan, ebony.
  • Head type: hard silicone head, ROS head.
  • Hair color: blonde, red, brown, orange, pink, black, gradient hair color.
  • Eyes type: full movable, full movable with veins.
  • Eyes color: brown, blue, green, purple.
  • Boobs: solid boobs and gel boobs.
  • Vagina: fixed vagina and removable vagina.
  • Feet: standing feet with bolts, standing feet without bolts(hard feet), non-standing feet.
  • Fingers: copper wires and finger bones.
  • Nails: red, pink, French polish, black, cat eye style manicure.
  • Body realism: veins, moles, freckles, bikini lines, stretch marks, tattoos.
  • Upgraded functions: heating system, moaning system, auto-sucking system.
  • Accessories: penis adapter, flight case, heating blanket, drying rod.

5. What is TOP-CYDOLL production time?

Generally speaking, Full silicone orders will take about 2 weeks to delivery, and TPE body silicone head will take about 1-2 weeks. Due to the delay caused by production scheduling, we will inform the delivery date in advance and give some small gifts as compensation.

6. What kinds of doll skeleton does TOP-CYDOLL use?

TOP-CYDOLL use stainless steel skeleton, combined with gears for flexibility and durability.

7. What kinds of doll finger bones does TOP-CYDOLL use?

TOP-CYDOLL use the upgraded finger bones to not only prevent fingers from piercing the skin, but also ensures the flexibility of posture.

8. Does TOP-CYDOLL have any product CE certificate?

Sure, we have passed three strict material tests : CE, RoHS and FDA.

9. Does TOP-CYDOLL provide warranty service?

Sorry, we do not provide any return warranty service, but in order to help most customer fix their dolls, we have taken some repair instruction videos. If you have any questions on fixing dolls, please contact us for help: service@topcydoll.com.

10. Does TOP-CYDOLL provide customized service?

Yes, if you have custom head or body demand, contact us first to get the specific cost. But to be honest, custom fee is not cheap.

11. Does TOP-CYDOLL has overseas stocks?

Although we do not have stocks dolls oversea now, we will inform you all once there are some ready.

12. Can I mix and match the different heads and bodies on your website?

Sure, almost all heads can be well matched with different bodies. If you are not sure about the head & body match, you can contact us first to get some factory pictures to check.

13. How can I keep/store my dolls?

We always suggest you to keep the doll lying flat on a soft platform and remember to return to her original position when you first time receive her. Do not hang up your dolls for a long time, especially your TPE body, which will be easily torn apart. Do not put too much pressure on your doll to avoid any damages. Do not keep your dolls in a hot and wet condition, and if possible, clean your dolls regularly and remember to powder her in time. If you have enough budget, you can buy a flight case to store the doll better.

14. How to clean my sex dolls?

If this is your first time to buy a doll, and don’t know how to clean your doll, please check out the cleaning video we have carefully prepared. Please make sure that the doll is in a stable state during the cleaning and transportation process to avoid accidents. After cleaning, please dry the doll in time, especially the holes, to avoid bacterial growth.

15. How long will a sex doll last?

Generally speaking, with proper care and storage, silicone dolls can be used for at least 3 years, while TPE dolls can be used for about a year. Please read our doll guide carefully to get the correct care information.

16. How long will I receive my dolls?

Normally production takes about 1-2 weeks and after getting the shipping approval, we will ship out your dolls asap, and shipping will takes about 3~18 days due to different shipping method.